Before Installation of Termination Point

Building with their Temporary Occupation Permit (TOP) obtained by the developer after 2016 is likely to be under the Code of Practice for Info-Communication Facilities in Buildings 2013, COPIF 2013. For more information on COPIF, please refer to IMDA's website.

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    COPIF 2008

    Please check if your premise is fibre-ready here . If not, you will need to seek written permission from your landlord or home owner before requesting for optical fibre installation.

    COPIF 2013

    Please approach your preferred Retail Service Provider to sign up for fibre broadband services.

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    COPIF 2008

    Only NetLink Trust’s authorised contractors can conduct the installation.

    COPIF 2013

    The Termination Point (TP) will be installed by the building developer or building owner during the building’s construction. Hence, there is no need for you to arrange for a contractor to install the TP.

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    COPIF 2008

    You must use the fibre cable supplied by our authorised contractor on the day of the installation. If home owners insist on using their own fibre cable, our authorised contractor shall halt the installation.

    COPIF 2013

    It is not advisable as the fibre cable needs to meet certain technical specifications. Only NetLink Trust’s authorised contractor will be able to provide all necessary materials that meet the technical requirements.

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    COPIF 2008

    You are advised to raise the conduit issue immediately to the Housing Development Board (HDB) or developers for condominium and landed units. HDB and developers shall be responsible for the rectification works. Once the defects have been rectified, you can inform NetLink Trust to arrange for our authorised contractors to complete the installation.

    COPIF 2013

    You are advised to raise the conduit issue immediately to the Housing Development Board (HDB) or developers for condominium and landed units. HDB and developers shall be responsible for the rectification works. Once the defects have been rectified, you can inform NetLink Trust to arrange for our authorised contractors to complete the installation.

     

  • COPIF 2008COPIF 2013
    COPIF 2008

    The Termination Point (TP) must be established in your home in order to enjoy fibre broadband services when you sign up with your Retail Service Provider. However, you can choose to install the TP even if you do not wish to take up fibre broadband services. Do note that there may be additional charges for the TP installation.

     

    Please visit here for specific coverage check and details on when additional charges may apply .

    COPIF 2013

    The Termination Point (TP) will be installed by the building developer or building owner during the building’s construction. The TP must be established in your home in order to enjoy fibre broadband services when you sign up with your preferred Retail Service Provider.

     

    Please visit here for specific coverage check.

     

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    COPIF 2008

    Only one Termination Point is required for each household.

     

    Please click here for more information on Home Networking Information. .

    COPIF 2013

    Only one Termination Point is required for each household.

     

    Please click here for more information on Home Networking Information.

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    COPIF 2008

    One Termination Point (TP) is enough to support the bandwidth needs of the home, including telephone, television and high-speed internet. Once the TP is installed, you can choose to extend your high speed connection to other locations in the home through other networking solutions such as Wi-Fi or structured cabling if available.

    COPIF 2013

    One Termination Point is enough to support the bandwidth needs of the home, including telephone, television and high-speed internet. There should also be Category 6 cabling installed within your home to facilitate your connection requirements.

     

  • COPIF 2008COPIF 2013
    COPIF 2008

    You are required to clear the choked pipe before requesting for fibre broadband service. There may be a delay to your service activation period if the pipe choke is not cleared when fibre broadband services are taken up with your Retail Service Provider.

    COPIF 2013

    You are required to clear the choked pipe before requesting for fibre broadband service. There may be a delay to your service activation period if the pipe choke is not cleared when fibre broadband services are taken up with your Retail Service Provider.

     

  • COPIF 2008COPIF 2013
    COPIF 2008

    You are encouraged to install structured cabling (Min Cat 5 cables) during your renovation. The structured cabling should be connected to a utility closet or a location that meets the following requirements:

     

    • Has access to an electrical point
    • Structured cabling RJ45 (Min Cat 5 cabling) that connects the utility closet to other areas such as the living room, study room and bedroom
    • Sufficient space to install the Termination Point (TP)

     

    If you do not intend to have structured cabling, the TP will be installed in the living room next to the Cable TV / MATV point with an Electrical Point.

    COPIF 2013

    You are encouraged to retain the existing Termination Point (TP) and structured cabling provided by your developer, wherever possible. Should relocation of the TP be required, please engage a NetLink Trust authorised contractor directly.

     

  • COPIF 2008COPIF 2013
    COPIF 2008

    Once the optical fibre is installed into your home, you are free to choose any of the following methods to install the Termination Point (TP).

     

    a) New trunking (supplied by NetLink Trust) along floor skirting

     

    new-trunking-a Help

     

    b) New trunking (supplied by NetLink Trust) along cornice / ceiling

     

    new-trunking-b Help

     

    c) Concealed trunking

    • If you are renovating your home and/or would like to conceal the fibre cabling, you will need to provide a 20mm PVC hard conduit, with a nylon draw rope pulled through, from the point of entry to the location where the TP is to be installed.
    • NetLink Trust’s appointed contractor will install the cables by using the nylon rope to pull in the fibre via the conduit. Please note that NetLink Trust’s appointed contractor will only return to install this within 1 month of your first engagement with NetLink Trust.

     

    d) Existing trunking

    • Homeowners who choose to use their existing trunking will be asked to indemnify NetLink Trust’s appointed contractor against any damages to existing cablings and/or interruption to existing services.
    • A new entry point will be used and some drilling may be required.
    COPIF 2013

    The Termination Point will be installed by the building developer or building owner during the building construction.

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    COPIF 2008 tp Help

     

    A Termination Point (TP) is a small box (H125mm x W80mm x D20mm) whereby NetLink Trust will terminate the optical fibre in your home.

     

    Only one Termination Box is required per home. Kindly leave a gap of at least 75mm between the Termination Box and utility outlets and/or structures. Every Termination Box will come with an anti-tampering seal, and will be considered tampered if the seal is broken. A replacement and/or repair fee will apply.

     

    If your premises is structured data cabling ready, we recommend that the TP be installed in the utility closet or a location that meets the following requirements:

     

    • Has access to electrical point
    • Structured cabling RJ45 (min Cat 5 cabling) connects the utility closet or selected location to other parts of the residence such as the living room, study room and bedroom.
    • Has access to Termination Box after installation

     

    For premises without structured data cabling, NetLink Trust recommends that the TP be installed in the living room next to the Cable TV / Master Antennas TV (MATV) point with electrical point so that it can support data, video and TV services.

     

    If you choose to install the TP at a location that does not meet the given recommendations, please note that NetLink Trust will charge a fee for any subsequent requests to relocate the Termination Point and will only carry out surface trunking works.

    COPIF 2013

    A Termination Point (TP) is a small wall mounted box whereby the optical fibre is terminated in your home.

     

    The Termination Point (TP) is installed by the building developer or building owner during the building construction. The TP will typically be located at a utility closet or a location that meets the following requirements:

     

    • Has access to electrical point
    • Structured cabling RJ45 / Cat 6 cabling connecting the selected location to other parts of the residence such as the living room, study room and bedroom.