NetLink Trust confirms that the fibre service interruption affecting the vicinity of Jurong West was resolved around 2100 hours on 12 April 2017.
NetLink Trust received reports of a fibre service interruption at approximately 1630 hours. Service interruption was reported around the vicinity of Jurong West, Boon Lay and Corporation Road. A fibre cut was subsequently confirmed to be at a worksite along Boon Lay Avenue.
NetLink Trust acknowledges the latest decision by the Info-communications Media Development Authority of Singapore (IMDA) to impose financial penalties for delays in service provisioning for both residential and non-residential end-users.
NetLink Trust confirms that the network outage affecting the vicinity of Commonwealth and Ghim Moh was resolved at 0144hours on 18 February 2016.
NetLink Trust experienced a fibre cut along the junction of Commonwealth Avenue West and Ghim Moh Link at approximately 1445 hours on 17 February 2016. Fibre services around the vicinity of the fibre cut have been affected. This incident was caused by a third party contractor performing earthworks.