NetLink Trust confirms that the fibre service interruption was fully resolved at 2203 hours on 15 November 2018.

Restoration works are ongoing and most of the cables have been restored.

NetLink Trust received reports of a fibre service interruption at around 1450 hours. This interruption was subsequently confirmed to be caused by a third party contractor which severed a number of fibre cables whilst performing construction works along Tampines Avenue 9.  It is currently estimated that approximately 10,000 end-users’ fibre broadband services are affected.

NetLink Trust confirms that the fibre service interruption affecting Yishun was resolved, on 27 June, 2018, at 0040 hours.

NetLink Trust received reports of a fibre service interruption at 1537 hours. This interruption was subsequently confirmed to be caused by a third party's contractor severing fibre cables whilst performing earthworks at Ang Mo Kio Street 13.  Approximately 950 end-users’ fibre broadband services in Yishun may have been affected by this incident.